Frequent questions

My first FLY MOV? 

First you must hand wash the product without abrasive sponges, and then you can use it with your favorite drink.

*It is not dishwasher safe.

Improve the performance of my FLY MOV?

In order for the bottle to keep the water hot or cold for longer hours, I recommend first tempering it with 1/4 of hot or ice water, keeping it for 5 minutes, then emptying it and finally filling with your favorite drink.

Where not to use my FLY MOV?

Do not use in the freezer, microwave, dishwasher, do not fill with dairy products, lemonades, or similar, as it can generate a bad smell and damage the stainless steel.

What do I do if rust appears on my FLY MOV?

If rust appears on your bottle, it can be removed with a mixture of baking soda and vinegar, let it sit for 5 to 10 minutes and then apply a brush, note that rust is not covered by the warranty, since it is formed by Do not wash and dry the bottle when it is not used.

My FLY MOV was damaged and I no longer have a warranty, what should I do?

Contact us at our email and we will help you.

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